Shipping Policy

At Elovix, we work hard to deliver your orders safely and efficiently.

Order Processing

Orders are prepared and shipped within 24 hours after payment confirmation.

Shipping Time

Estimated delivery times:

• United States: 5–15 business days

• United Kingdom: 5–15 business days

• Other locations: 5–20 business days

Delivery times are estimates and may vary due to carrier delays, customs, holidays, or other factors outside our control.

Tracking

Once your order has shipped, you will receive tracking information. Please allow 24–72 hours for tracking updates.

Lost or Missing Packages

If your package is marked as delivered but you have not received it, please check with your local carrier, neighbors, or household members before contacting us.

If your package is confirmed lost during transit, please contact us and we will work to provide an appropriate solution.

Contact Us

For any shipping questions, contact:

Email: support@elovix.store

We aim to respond within 1–2 business days.